Cancellations and refund requests will be honored if notification via email is sent to HCE at no later than one week prior to the event. A $5 nonrefundable processing fee will be deducted from all refunds. Telephone cancellations will not be accepted.

Refunds will be processed after the event; please allow 4-6 weeks. No refunds will be made for no-shows or cancellations made within 7 days of the event.

EXCEPTION: Full refunds will be allowed for cancellations due to medical events.

Registrants may send a substitute with their event ticket if they cannot attend.

HCE reserves the right to substitute speakers, cancel or reschedule this event if it does not meet minimal group requirements. If an event is cancelled, full registration refunds will be issued within 10 business days after cancellation. HCE assumes no responsibility for non-refundable registrant travel expenses.